Legal information
Right of Withdrawal and Returns Policy
This policy outlines withdrawal rights, return conditions, and refund handling for purchases made through Verassere.
General conditions
- Return requests should be submitted within the legally applicable term from delivery date.
- Products must be returned unused, in original packaging, and in saleable condition.
- Opened or used skincare products may be excluded from return eligibility for health and safety reasons.
- Shipping costs and processing conditions may vary depending on the reason for return.
To request support, contact us at nathaliemoralesderma@hotmail.com or via WhatsApp.
You can also review our Refund and Returns page for additional details.