Legal information
Refund and Returns
This page summarizes return eligibility, refund scenarios, and customer support channels for purchases completed through Verassere.
Return eligibility
- Products must be in original condition, unused, and with complete packaging.
- Return requests should be submitted within the applicable legal period.
- Some product categories may have return restrictions due to hygiene and safety.
Refund handling
When a return is approved, refunds are processed to the original payment method according to gateway and banking timelines.
Support channel
For return and refund requests, contact us at nathaliemoralesderma@hotmail.com or via WhatsApp.
Detailed legal conditions are available in the Right of Withdrawal and Returns Policy.